Privacy Policy

Last Updated: June 2026

PetSurge Consulting ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We may collect the following information when you contact us, book a call, or use our website:

  • Name

  • Email address

  • Phone number

  • Business information

  • Any information you voluntarily provide through contact forms or enquiries

    2. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide our services

  • Arrange consultations and appointments

  • Communicate with prospective and existing clients

  • Improve our website and services

  1. Legal Basis for Processing

We process personal data where it is necessary for:

  • Responding to enquiries and requests

  • Performing a contract or taking steps prior to entering into a contract

  • Our legitimate business interests

  1. Data Storage and Security

We take reasonable measures to protect the personal information we collect and store.

‍ ‍3. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Calendly (appointment scheduling)

  • Stripe (payment processing)

  • Microsoft 365 (email communication)

  • Google Forms and Google Drive (client onboarding and file sharing)

These providers may process personal data in accordance with their own privacy policies.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to certain processing activities.

‍ ‍ 6. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

PetSurge Consulting

Email: info@petsurgeconsulting.com

Website: petsurgeconsulting.com

‍ ‍ 7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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